Privacy
Policy

Personal Information

When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping address, and payment details (processed securely — we never store full card numbers).

Usage Information

We may automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent. This helps us improve your experience.

Newsletter & Communications

If you subscribe to our newsletter, we collect your email address to send you updates, offers, and fragrance stories.

We use your information to: process and fulfil your orders, communicate with you about your purchases, send promotional content (only if opted in), improve our website and services, and comply with legal obligations. We never sell your personal information to third parties.

We share your information only with trusted service providers essential to running our business — such as courier and logistics partners for order delivery, payment processors for secure transactions, and email services for customer communications. All third parties are contractually bound to protect your data.

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can control or disable cookies through your browser settings. Note that disabling cookies may affect certain features of the site.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. All sensitive data is transmitted over encrypted (HTTPS) connections. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

You have the right to access the personal information we hold about you, request corrections, or ask us to delete your data. You may also opt out of marketing communications at any time by clicking "Unsubscribe" in any email or by contacting us directly at zaaiapk@gmail.com.

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including providing our services, meeting legal requirements, and resolving disputes. When no longer required, your data is securely deleted.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us at zaaiapk@gmail.com or through our Contact page. We aim to respond within 48 hours.